NEW RAJDHANI GOLD & DIAMONDS has a transparent and clear shipping policy for all orders placed on our website. NEW RAJDHANI GOLD & DIAMONDS aims to get your package to you as quickly as possible, so we make every effort to process your order quickly. Our delivery partners DTDC(Domestic and International) and INDIA POST(Domestic)

For domestic orders, it may take 2-7 days for delivery and for international orders it will take 10-15 days.

For International buyers, orders are shipped and delivered through registered international courier companies. Some country may require paying import fees, customs, duties etc. and NEW RAJDHANI GOLD & DIAMONDS does not have any control over the Customs Duty if any levied. These charges are the sole responsibility of the customer. It is not included in the price and shipping cost listed on our website.

Once the products are shipped from our location, we will send you the shipper’s reference number (Airway bill number/Docket number) through SMS and email.

NEW RAJDHANI GOLD & DIAMONDS is not responsible for any delay caused by any unforeseen time lags by the courier companies in delivering the goods to the customer, or if the customer is not available at the time of delivery.

NEW RAJDHANI GOLD & DIAMONDS is committed to delivering the goods to you on time and in good condition. However, NEW RAJDHANI GOLD & DIAMONDS has limited liability in case of any loss of goods during transit. The carrier will bear any loss in transit only to an extent of a limit that may change from time to time.

NEW RAJDHANI GOLD & DIAMONDS is not responsible if the product comes back return to us because of incorrect address /not available to receive/refuse to accept in that condition both side shipping charges will be paid by the customer.

We ship through leading courier services or Speed post, and you can track your order online after it is shipped by clicking at Track Order.

In the unlikely event, we are unable to deliver any items in your order, be assured that you will not be charged for that item, or you shall be refunded the full amount charged for the item.

If you believe that the product is not in good condition, or if the packaging is tampered with or damaged, before accepting delivery of the goods, please refuse to take delivery of the package, and call our Customer Care or email at info@rajdhanigolddiamonds.com, mentioning your order reference number. We shall make our best efforts to ensure that a replacement delivery is made to you at the earliest.